Why Castled Engage

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Castled Engage is a warehouse native Customer Engagement Platform that enables marketers to run hyper-personalized campaigns using the data within their warehouse.

Introduction

This documentation will cover the following:

Onboarding

Castled Setup

Important Terms

Account Creation

Manage Team

Overview

User Schema

Event Schema

Custom Schema

Creating a Segment

Visual Builder

SQL Builder

Filter Options

Firebase Event Tables

Leveraging Firebase Event Tables in Castled

Create Workflow

Workflow without Segment

Creating Workflow without Segment

Personalisation

Campaign Reports

Workflow Reports

App Dashboard

Facebook Audience

Facebook Conversion Api

Google Ads

Setup

Redshift is a fully managed data warehouse in the cloud which is part of the cloud-computing platform Amazon Web Service (AWS)

Amazon RedShift

Google Biquery is a public cloud data warehouse from Google.

Google BigQuery

Castled enables you to leverage the customer 360 in your postgres data warehouse to engage your customers across different channels.

Postgres

Castled enables you to leverage the customer 360 in your hydra data warehouse to engage your customers across different channels.

Hydra

Snowflake is a cloud-based data warehousing platform that offers scalable, secure, and easy-to-use storage and analytics solutions across multiple cloud environments.

Snowflake

AWS Data Firehose

Create Address

Manage Address

Privacy Policy

SDK Overview

Identify user

Send event data to the Castled.io service for tracking.

Track event

Create Push Campaign

Get Campaign Status

Stops the campaign, if campaign is currently runnning it will be interrupted. Once stopped, campaign cannot be resumed or restarted.

Stop Campaign

Send push notification to a list of users

Send Push Notification

Castled can connect to your data warehouse/destination apps by creating a tunnel via one of your ssh/jump hosts.

Connecting via SSH Tunnel

iOS Authentication Key Setup

Getting Started

Account Management

Object/Schema

Engagement

Analytics

Apps

Settings/Configs

Security

Appendix

Introduction

Why Castled Engage

Data Activation on top of cloud warehouse

Best in class Customer Segment Builder

Cross-channel orchestration support

Realtime campaigns

Getting Started

Account Management

Object/Schema

Engagement

Analytics

Apps

Settings/Configs

Security

Appendix

​Why Castled Engage

Data Activation on top of cloud warehouse

Best in class Customer Segment Builder

Cross-channel orchestration support

Realtime campaigns

Why Castled Engage